Terms & Conditions
Last updated: 26 July 2026
These Terms & Conditions ("Terms") govern your access to and use of the Agvara Australia farm management platform (the "Service") provided by Agvara ("Agvara", "we", "us" or "our"). By creating an account or using the Service you agree to these Terms.
1. Who you are contracting with
The Service is provided by Agvara. If you use the Service on behalf of an organisation (such as a farm business or company), you confirm that you have authority to bind that organisation to these Terms.
2. Your account
- You must provide accurate information and keep it up to date.
- You are responsible for keeping your login credentials confidential and for all activity that occurs under your account.
- You must be of legal age to enter into a binding contract in your jurisdiction.
3. Acceptable use
You must not misuse the Service. In particular, you must not:
- Use the Service for any unlawful, fraudulent or harmful purpose;
- Send spam or engage in phishing or other deceptive activity;
- Infringe the intellectual property or privacy rights of others;
- Attempt to interfere with the security or integrity of the Service, including probing, scanning, scraping, or uploading malware; or
- Reverse engineer, resell, or redistribute the Service or bypass any technical limits.
4. Intellectual property
Agvara (and its licensors) retain all right, title and interest in and to the Service, including the software, documentation, branding and other materials. We grant you a limited, non-exclusive, non-transferable right to use the Service within the plan you have subscribed to.
You retain ownership of the data and content you enter into the Service ("Your Content"). You grant us a limited licence to host, process and display Your Content solely to provide the Service to you.
5. Payment, subscriptions and taxes
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment terms, billing frequency, taxes, cancellations, and refund mechanics are governed by the Paddle Buyer Terms in addition to these Terms. Subscription fees are billed in advance for the selected billing period (monthly or annually) and renew automatically until cancelled.
6. Refunds
Refunds are handled in accordance with our Refund Policy and the Paddle Buyer Terms.
7. Service availability
We work hard to keep the Service running, but we do not guarantee that it will be uninterrupted or error-free. The Service is provided on an "as is" and "as available" basis and, to the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.
8. Suspension and termination
We may suspend or terminate your access to the Service if you materially breach these Terms, fail to pay fees when due, or if we reasonably believe your use of the Service creates a security, fraud, or legal risk. On termination, your right to use the Service ends and we will make Your Content available for export for a reasonable period before deletion.
9. Liability
To the fullest extent permitted by law, our aggregate liability for any claim arising out of or relating to the Service is limited to the fees you paid us in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, consequential or special damages, including loss of profits, loss of data, or loss of goodwill. Nothing in these Terms excludes liability that cannot be excluded under applicable law (including under the Australian Consumer Law).
10. Indemnity
You will indemnify Agvara against claims arising from Your Content, your unlawful use of the Service, or your breach of these Terms.
11. Governing law
These Terms are governed by the laws of Australia. Any disputes will be handled by the courts of Australia, unless applicable law requires otherwise.
12. Changes to these Terms
We may update these Terms from time to time. If we make material changes we will notify you in-app or by email. Your continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.
13. Contact
Questions about these Terms? Contact Agvara through the in-app support chat.